+Description

Men’s compact parka, very easy to transport. 100% nylon repels water. Regular fit, zip fastening and 3mm band detail on the inside and elasticated hem. It has a hood, side pockets that close, and a matching embroidered logo on the chest. Rubber patch on upper arm. It comes with a bag for storing the windbreaker.

+Composition & Washing

Composition: 100% Recycled nylon
Washing: 100% Recycled nylon

+Delivery, exchanges and returns

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Navy Windbreaker

Name: Navy Windbreaker
SKU: 1040s230012
Price: 49.9 EUR
Availability: InStock

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1040s230012

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€99.90 €49.90 -50%

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What steps should I follow to place an order?

Click on the product you intend to buy to see it in detail. On the product page select your size and click “add to bag”. Your items will be added to the Shopping Bag. From the Shopping Bag you can review the items added. After reviewing the selected item(s) you can proceed to place your order by clicking “Buy”.

Checkout consists of 6 simple steps:
1. My account: Login as a returning customer or register and enjoy the advantages of being an El Ganso customer. You can also continue with your purchase without registering.
2. Addresses: Select your billing address, and delivery address. You can enter new addresses in both fields. You can also select store pick up.
3. Shipping: Select your preferred shipping method.
4. Form of payment: Select your preferred form of payment.
5. Order confirmation: Review your order details. If you agree click the place order button. If you have opted to pay by credit card or PayPal you will be redirected to the payment gateway to enter your details.
6. Once your purchase is complete you will receive an order confirmation by email. You will be able to track the shipment thanks to the tracking number you will receive in a second email. Enjoy it!

Can I obtain an invoice of my order?

If you would like to receive an invoice, forward your order confirmation along with your invoice details to atencioncliente@elganso.com. We will send your invoice via email as quickly as possible.

Which forms of payment are accepted?

You can pay with any type of card. La Caixa’s “Add-on Payments” system allows us to offer this service with the maximum guarantees and display an optimised payment system to enhance the experience of our clients. In addition La Caixa uses a secure server equipped with the latest technology to ensure data protection safety.
You can also pay using any payment system supported by PayPal.
If the delivery address is within Spanish mainland you can also pay by COD.
If the delivery address is in Spain you can choose to finance your purchase with Aplazame.

When will my order arrive?

For standard shipping the maximum delivery time is estimated as 2-3 business days depending on the destination. During sales and promotions periods, delivery may take up to 7 business days.

Can I track my order?

Yes. If you are a registered customer you can track your order from your account. If you are not registered you can phone our Customer Service Department: 900 897 722 (Spain), +33 805 321 040 (France), +34 910 609 593 (International) or +34 628 404 337 (Whatsapp) from Monday to Thursday from 9 a.m. to 6.30 p.m. and from 9 a.m.to 15 p.m. on Friday or send an email to atencioncliente@elganso.com.

Can I return or exchange a product?

Returns (within 30 days after receipt of order): The easiest way to return an item is to visit any of El Ganso stores excluding department stores (El Corte Inglés and Galeries Lafayette) and El Ganso Outlets. At the store you can request a non-expiring voucher or the amount refund. In that case, our colleagues will notify us once they have received the product, and we will proceed to refund the amount. You can also ship the item(s) to our web store which address you can find below. Customers are responsible for return shipping costs. Having received the item and verified its condition, we will refund the corresponding amount. Items must be returned with the label, unused, and in good conditions. Return address is:
ATT: ONLINE RETURN
ID LOGISTICS
Departamento Ecommerce
C/ Camino de Alovera, 4-6
Cabanillas del Campo, CP 19171
Guadalajara, Spain

Inside the parcel you should indicate your full name and order number. Please send an email to atencioncliente@elganso.com informing about the shipping Company, and the tracking number. You can have a look tour Return Conditions here www.elganso.com/.

Exchanges (within 30 days from receipt of order): The easiest way to exchange an item is to visit any of El Ganso stores excluding department stores (El Corte Inglés and Galeries Lafayette) and El Ganso Outlets, and present the order confirmation. At the store you can exchange the item for another size, another item or request a non-expiring voucher. You can also do so by email: reply to the purchase receipt emailed or write to atencioncliente@elganso.com indicating the order number. You can exchange the item for another size or another article of the same amount, subject to availability. In this case the delivery agent who collects the item to be exchanged, delivers the new item. There is no charge for shipping costs on the first exchange.

The Return and Exchange Policy only applies to returned items which are clean, undamaged, unused, and with the original labels. Consult other terms and conditions at www.elganso.com.

Does El Ganso have a Customer Service Department?

Yes, from Monday to Thursday from 9 a.m. to 6.30 p.m. and from 9 a.m. to 15 p.m. on Friday, you can resolve your concerns by contacting through one of the following ways:

By phone, toll-free at 900 897 722 (Spain), +33 805 321 040 (France) and +34 910 609 593 (International)
By Whatsapp at +34 628 404 337
By email at atencioncliente@elganso.com.

Is it possible to cancel an order?

Yes, provided the order has not entered the packaging and shipping process. You can request cancellation by calling our Customer Service Department: 900 897 722 (Spain), +33 805 321 040 (France), +34 910 609 593 (International) or +34 628 404 337 (Whatsapp) , from Monday to Thursday from 9 a.m. to 6.30 p.m. and from 9 a.m. to 15 p.m. on Friday,or by sending an email to atencioncliente@elganso.com.

What happens if an item arrives damaged?

We will replace it free of charge as soon as possible. Please call our Customer Service Department: 900 897 722 (Spain), +33 805 321 040 (France), +34 910 609 593 (International) or +34 628 404 337 (Whatsapp) from Monday through Thursday from 9am to 6pm and Friday 9am to 3pm, or send an email to atencioncliente@elganso.com.

¿Qué he de hacer si recibo un artículo diferente al que pedí?

Te lo cambiaremos por el artículo correcto lo antes posible y sin coste alguno. Para solucionarlo llama a nuestro Departamento de Atención al Cliente: 900 897 722 (España), +33 805 321 040 (Francia), +34 910 609 593 (Internacional) o +34 628 404 337 (Whatsapp) de L a J de 9h a 18h y V de 9h a 15h. También puedes enviar un correo electrónico a atencioncliente@elganso.com.

What should I do if I receive an article different from the one I ordered?

Yes. From your account, at the bottom of the page you can subscribe to our newsletter.

Can I unsubscribe from the El Ganso newsletter?

Yes. From your account, at the bottom of the page you can unsubscribe from our newsletter.

Information on the processing of your personal data pursuant to the provisions of Regulation (EU) 2016/679, of 27 April 2016.

Data Controller: ACTURUS CAPITAL, S.L.

Purpose of the processing: keep you informed about our news, offers and promotions.

Lawfulness: Consent of the interested party

Rights: You are also informed that you may withdraw your consent at any time and that you may exercise your rights of access, rectification, portability and deletion of your data and of any limitation or opposition to their processing sending an e-mail to privacidad@elganso.com

More information: privacy policy.

Europe I	Italy	4.90 €
Europe II	Austria, Belgium, Czech Republic, Germany, Denmark, Finland, Greece, Ireland, Luxembourg, Netherlands, Sweden	9.90 €
Europe III	Bulgaria, Croatia, Hungary, Latvia, Lithuania, Estonia, Cyprus, Malta, Poland, Romania, Slovakia, Slovenia	14.90 €
Europe IV	Guernsey, Liechtenstein, Monaco, Norway, San Marino	24.90 €
Europe V	Switzerland, Albania, Jersey, Faroe Islands, Bosnia and Herzegovina, Belarus, Greenland, Iceland, Serbia, Moldova, Macedonia, Turkey, Ukraine	39.90 €
Others	Rest of Latam, Morocco, Algeria, Israel, Egypt, Hong Kong, Singapur, Taiwan	39.90 €
USA, LATAM and ROW	USA, LATAM, Canada, Russia, Australia and Rest of the World	49.90 €

Europe I	Italy	FREE
Europe II	Austria, Belgium, Czech Republic, Germany, Denmark, Finland, Greece, Ireland, Luxembourg, Netherlands, Sweden	FREE
Europe III	Bulgaria, Croatia, Hungary, Latvia, Lithuania, Estonia, Cyprus, Malta, Poland, Romania, Slovakia, Slovenia	FREE
Europe IV	Guernsey, Liechtenstein, Monaco, Norway, San Marino	24.90 €
Europe V	Switzerland, Albania, Jersey, Faroe Islands, Bosnia and Herzegovina, Belarus, Greenland, Iceland, Serbia, Moldova, Macedonia, Turkey, Ukraine	39.90 €
USA, Mexico and Chile	USA, Mexico and Chile	39.90 €
LATAM and others	Rest of Latam, Morocco, Algeria, Israel, Egypt, Hong Kong, Singapur, Taiwan	39.90 €
Russia, Australia and ROW	Canada, Russia, Australia and Rest of the World	49.90 €

+Description

Navy Windbreaker

Wait, wait, to add items to your Wishlist sign up first.

FAQ

Information on the processing of your personal data pursuant to the provisions of Regulation (EU) 2016/679, of 27 April 2016.

Information on the processing of your personal data pursuant to the provisions of Regulation (EU) 2016/679, of 27 April 2016.

DELIVERIES, EXCHANGES AND RETURNS